I appreciate all of the efforts from everyone that has been involved in this project, from every Software Engineer to every QA Engineer to every Manager you have all worked very hard and your efforts should be noted.  You designed a system to intuitive and easy to use that so long as someone knew how to do their job it was easy for them to know how to use the system.   Too often with software, that isn't the case.

- from client, Business process driven custom .net application